Your satisfaction is our top priority. We strive to resolve any issues you may encounter and ensure you are pleased with your purchase. If for any reason you are not completely satisfied, we are here to help!

To request a refund, please return the spa products within 14 days of receiving your order. Products must be unused, in their original packaging, and in a condition suitable for resale. Once we receive the returned items and confirm their condition, we will process your refund promptly.

If you experience any issues or have concerns about your order, please reach out to our customer service team. We are committed to working with you to resolve any problems and ensure your complete satisfaction. Your feedback is important to us, and we appreciate the opportunity to make things right.

All orders are processed within 1-2 business days. Standard Shipping typically takes between, 2-8 business days, and Expedited Shipping between, 2- 5 business days to destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

We ship exclusively within the United States. At the moment, we are unable to provide shipping services to PO Boxes and internationally.